Privacy Policy

Last updated: 17/09/2025

Socaliente (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable French law.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, purchase digital products, or book coaching services.

1. Data We Collect

We may collect the following categories of personal data:

  • Identity Data: name, surname

  • Contact Data: email address, phone number

  • Payment Data: billing information, payment method (processed securely by third-party providers, we do not store credit card details)

  • Usage Data: how you interact with our website, services, and products

  • Technical Data: IP address, browser type, device information

2. How We Use Your Data

Your personal data may be used for the following purposes:

  • To process and deliver your orders (coaching services, digital products)

  • To manage customer accounts and communications

  • To send you updates, newsletters, or marketing emails (only with your consent)

  • To improve our website, products, and services

  • To comply with legal and regulatory obligations

3. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contractual necessity: to perform our obligations under the service or product contract with you

  • Consent: for sending newsletters or promotional offers

  • Legal obligation: for accounting, tax, and administrative compliance

  • Legitimate interest: to improve our services and protect against fraud

4. Data Sharing

We do not sell or rent your personal data.
However, we may share your data with:

  • Payment providers (e.g., Stripe, PayPal) to process transactions securely

  • Email marketing platforms (e.g., Mailchimp, Klaviyo, etc.) for newsletters and updates

  • Service providers and IT partners who assist in operating our website and services

  • Legal authorities if required by law

5. Data Retention

We retain your personal data only as long as necessary:

  • For client data: up to 3 years after the last interaction

  • For accounting/payment data: 10 years, in compliance with French legal obligations

  • For marketing communications: until you withdraw consent

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access: request a copy of the personal data we hold about you

  • Right of rectification: correct inaccurate or incomplete data

  • Right of erasure (“right to be forgotten”): request deletion of your data when legally possible

  • Right to restrict processing: limit how your data is used

  • Right to object: refuse the use of your data for marketing purposes

  • Right to data portability: receive your data in a structured, commonly used format

To exercise your rights, you may contact us at: [insert email address].

7. Security

We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.

8. Cookies

Our website may use cookies to improve user experience, track performance, and provide relevant content. You can manage or disable cookies through your browser settings.

9. International Transfers

If we use service providers located outside the European Union, we ensure that your personal data is adequately protected in accordance with GDPR requirements.

10. Contact

For any questions about this Privacy Policy or your personal data, please contact:

Socaliente
Email: laurita@socaliente.fr
Address: Rue Augustin Thierry, 75019 Paris

If you believe your data protection rights have been violated, you have the right to file a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés) in France.